Information We Collect
We collect information you provide directly, such as your name, email address, phone
number, and project details when you contact us or request a quote.
We also automatically collect limited technical information — like browser type, device
information, and pages visited — to help us understand and improve our website.
- Contact details (name, email, phone number)
- Project and business requirements you share with us
- Technical data (IP address, browser, device type)
- Usage data (pages viewed, time spent, referral source)
How We Use Information
We use the information we collect to respond to inquiries, provide quotes, and deliver,
maintain, and improve the software solutions we build for you.
We may also use it to send project updates, invoices, and important account
communications, and to understand how visitors use our website so we can improve its
design and performance.
Where GDPR or similar frameworks apply, we process this information on the basis of
contract performance (delivering the services you've engaged us for), our legitimate
interests (improving our website and services), and, where applicable, your consent.
We do not sell your personal information to third parties.
Cookies & Tracking
We use cookies and similar technologies to remember your preferences, understand site
traffic, and improve your overall browsing experience.
You can control or disable cookies at any time through your browser settings. Disabling
cookies may affect some features of the website. For a full breakdown of the specific
cookies we use, see our Cookie Policy.
Data Security
We apply industry-standard security measures — including encryption, access controls,
and secure hosting — to protect your information from unauthorized access, loss, or
misuse.
While no system is 100% secure, we continuously review and improve our safeguards to
keep your data protected. We do not currently hold a formal third-party security
certification (such as SOC 2 or ISO 27001); if this is a requirement for your
organization's vendor review, let us know and we're happy to discuss it.
Third-Party Services
We may share limited information with trusted third-party providers who help us operate
our website and deliver services — for example, cloud hosting infrastructure (such as
AWS), website analytics (such as Google Analytics), and payment processors used for
billing.
These providers only receive the information necessary to perform their functions and
are required to protect your data. Some of these providers may process or store data
outside your home country — see "International Data Transfers" below.
International Data Transfers
VisionForge Technologies is based in India and works with clients and website visitors
across the United States, United Kingdom, UAE, Canada, Australia, and the European
Union. As a result, your information may be processed and stored in India and in other
countries where we or our service providers (such as cloud hosting and analytics
platforms) operate.
Where we transfer personal data from the EU/UK to a country without an equivalent
adequacy decision, we rely on appropriate safeguards — such as Standard Contractual
Clauses — to protect that data. If you have questions about a specific transfer or
safeguard, contact us using the details below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes
outlined in this policy, or as required by law, contract, or accounting obligations.
Project-related data may be retained for the duration of our working relationship and
typically up to 3 years afterward for support and legal purposes, or longer where
required by applicable tax, accounting, or contractual obligations.
Your Rights
Depending on your location — including under the GDPR (EU/UK), CCPA/CPRA
(California and other US states), UAE PDPL, PIPEDA (Canada), the Australian
Privacy Act, and similar data protection laws — you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us using the details below. We aim to
respond to verified requests within 30 days.
Children's Privacy
Our website and services are intended for businesses and individuals aged 18 and older.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so
we can promptly remove it.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices,
technology, or legal requirements.
Material changes will be reflected by an updated "Last Updated" date at the top of this
page, and we encourage you to review this policy periodically. For changes that
materially affect an active client engagement, we will also notify you directly by email.
Contact Information
This Privacy Policy is issued by VisionForge Technologies, the trading name under which
we provide software development and related services from our office in India. If you
have questions about this Privacy Policy or how we handle your data, reach out anytime
— we're happy to help.
